Zepys
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Privacy Policy

Last updated: 5 August 2026

This Privacy Policy explains how Zepys (“Zepys,” “we,” “us,” or “our”) collects, uses, shares, and protects information in connection with our website, applications, and analytics services (collectively, the “Services”). It also describes the rights and choices available to you regarding your personal information.

By using the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Services.

1. Who We Are

Zepys is operated by Zepys (ABN 87 245 232 662), located in Draper, Queensland, Australia. For privacy-related questions, contact us at [email protected].

We are an Australian business and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where we offer Services to individuals in other regions, we also aim to comply with the GDPR and CCPA/CPRA as described below.

If you are in the European Economic Area (EEA), the UK, or Switzerland, the data controller responsible for your personal information is Zepys (ABN 87 245 232 662), reachable at [email protected].

2. Information We Collect

We collect information in three ways: information you provide, information collected automatically, and information from third parties.

Information you provide to us:

  • Account and profile details (name, email address, password, company name, role).
  • Billing and payment information (processed through our payment provider; we do not store full card numbers).
  • Content and configuration you submit while using the Services (site properties, tracking settings, articles, and marketplace listings).
  • Communications you send us (support requests, survey responses, feedback).

Information collected automatically:

  • Usage data such as pages viewed, features used, referrers, and session activity.
  • Device and connection data such as IP address, browser type, operating system, and approximate location derived from IP.
  • Cookies and similar technologies (see Section 7).

Analytics data processed on behalf of our customers: If you are a visitor to a website that uses Zepys, we process traffic, event, and visitor-journey data (such as page views, referrers, crawler activity, and conversion events) as a processor on behalf of the website operator, who acts as the controller. That operator’s privacy policy governs how your data is used.

Information from third parties: We may receive information from identity providers (if you sign in via a third party), payment processors, and analytics or advertising partners, subject to their privacy practices.

3. How We Use Information

We use personal information to:

  • Provide, operate, maintain, and improve the Services.
  • Create and manage accounts and authenticate users.
  • Process transactions and send related information such as invoices and receipts.
  • Respond to inquiries and provide customer support.
  • Send administrative and, where permitted, marketing communications (you can opt out at any time).
  • Monitor usage, detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations and enforce our terms.

4. Legal Bases for Processing (GDPR)

If you are in the EEA, UK, or Switzerland, we rely on the following legal bases:

  • Contract: to provide the Services you have requested and to manage your account.
  • Legitimate interests: to secure, improve, and market our Services, where those interests are not overridden by your rights.
  • Consent: for marketing communications and any processing where consent is required. You may withdraw consent at any time.
  • Legal obligation: to comply with applicable laws, such as tax and accounting requirements.

5. How We Share Information

We do not sell your personal information in the traditional sense. We share information only as described here:

  • Service providers who perform functions on our behalf (hosting, payment processing, email delivery, analytics), bound by confidentiality and data-protection obligations.
  • Our customers, where you are a visitor and we act as their processor.
  • Legal and safety disclosures when required by law, regulation, legal process, or to protect the rights, property, or safety of Zepys, our users, or others.
  • Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
  • With your consent or at your direction.

6. International Data Transfers

We may process and store information in countries other than where you live, including the United States. Where we transfer personal information out of the EEA, UK, or Switzerland, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses or an adequacy decision.

7. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Services, remember your preferences, understand usage, and support security. You can control cookies through your browser settings. Disabling some cookies may affect functionality.

8. Data Retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and purpose. When information is no longer needed, we delete or anonymise it.

9. Your Rights

Depending on where you live, you may have some or all of the following rights:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your personal information.
  • Restrict or object to certain processing.
  • Data portability (receive your information in a portable format).
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law. You may also lodge a complaint with your local data protection authority.

Australian residents (Privacy Act 1988 / APPs): You have the right to access the personal information we hold about you and to request corrections. You may also complain about how we handle your personal information. We will respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

California residents (CCPA/CPRA): You have the right to know what personal information we collect and how we use and disclose it, the right to delete and correct it, and the right to opt out of the “sale” or “sharing” of personal information and to limit use of sensitive personal information. We do not sell personal information for money. We will not discriminate against you for exercising your rights. To submit a request, contact us at [email protected]. You may use an authorised agent to submit a request on your behalf.

Categories of information (CCPA): In the past 12 months we may have collected identifiers, commercial information, internet activity, and geolocation data as described in Section 2, disclosed to the service providers described in Section 5, for the business purposes described in Section 3.

10. Data Security

We use technical and organizational measures designed to protect personal information, including encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take steps to delete it.

12. Third-Party Links

The Services may contain links to third-party sites and services that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will notify you by posting the updated Policy with a new “Last updated” date and, where required, by other means. Your continued use of the Services after changes take effect constitutes acceptance.

14. Contact Us

If you have questions or requests regarding this Policy or your personal information, contact us at:

Zepys (ABN 87 245 232 662)
Draper, Queensland, Australia
Email: [email protected]

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